Cannot resize floating document window

Forum|Forum|8 years ago
December 12, 2017
2 replies
1431 views

By default, Framemaker opens documents as tabs. With Framemaker 2017 (FM 14.0.3.500), when I drag a document tab out of a tab group into into a floating window, the new window is always opened very small (approx. 300 by 250 pixels), and, making things worse, resizing the window is not possible. Also the commands Fit Window To Page and Fit Window To Text Frame are not functioning, which, in effect, makes the floating window unusable.

On the same machine, I do not see this problem with Framemaker 10 or other programs providing similar functionality so I think that this is not a Windows problem but specific to Frame 17. Uninstalling and reinstalling Frame did not resolve the issue.

Any ideas on how to fix this annyoing behavior are highly appreciated. Thanks!

This topic has been closed for replies.

A

Anonymous

Reviving an old thread, as I could now reproduce this behavior on two computers. Apparently this happens if the Windows default zoom is set to a value other than 100% (125% in my case). So, others running into the same problem may check the setting on their machine in Control Panel > Appearance and Personalization > Display. Hope this helps someone.

dj71885875

Participant

I ran into the same issue a few days ago. My floating FM document window was sized just fine, but then, as I was dragging around disconnected pallets and/or pods, my document window suddenly resized itself to something too small to use. The right and bottom borders disappeared, and any attempts at resizing it using the top or left borders simply moved the miniature window around the screen instead.

The only ways to get the document window back to something usable is to drop it back in the main FM window or to maximize it to fit the monitor that it's on. I had the Windows zoom at 125%, but I set it back to 100 yesterday, and so far, nothing has changed. I haven't tried restarting my computer yet, just FM, so maybe that will eventually do the trick. There definitely was a connection between me moving around disconnected items on a second monitor that triggered this issue.

I'm on a new HP laptop as of ten days ago, running Windows 10 with three HP monitors--two 24 inch and one 23 inch. All of the monitors were set to the recommended resolution according to the display settings in Windows (two at 1920x1200 and one at 1920x1080) and were set to scale to 125%. I'm not thrilled that I may have to leave my computer set to 100% instead of 125%. That was a nice feature.

A

Anonymous

According to the Adobe Bugtracker this has been fixed in Build 15.0.0.231. Not sure to which Framemaker version this refers to.

Barb Binder

Community Expert

Is this new with the latest Fm 2017 patch? I'm one patch back on 2017 and couldn't replicate it, but I'm thinking I should wait on your answer before upgrading to 14.0.3.500.

~Barb

~Barb at Rocky Mountain Training

A

Anonymous

Not sure about the exact time when this occurred first, but I suspected this patch as well. Therefore, I uninstalled Frame (including the preferences) and reinstalled the original unpatched Frame version, but experienced the same strange behavior with that as well. Also, a colleague of mine has the same setup (FM 14.0.3.500 on Win 7) and on his machine floating Framemaker windows open normally and are resizable. So I do not think that the latest patch is the reason.

Barb Binder

Community Expert

Ok, thank you for sharing that information. Have you reported the new behavior here?

Tracker

~Barb at Rocky Mountain Training

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