Cannot Uninstall TCS5

Forum|Forum|11 years ago
March 10, 2015
3 replies
509 views

I'm trying to uninstall TCS5 (which I have a monthly cloud license for), and I keep getting an error message saying that it will not do it. I'm using the Windows Programs and Features section of the Control Panel.

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M

manmisin

Adobe Employee

You need to ensure that the application is deactivated before uninstalling.

Once done you can delete the folders from the C: drive

Arnis Gubins

Inspiring

Did you first de-activate (i.e. log out from the Help > Sign Out option) in FM so that the license can be used on another machine?

Jeff_Coatsworth

Community Expert

You’re a local admin user? Using the Remove Programs part of the Control Panel?

B

BurkeIngraffiaAuthor

Participant

I kept getting an error message when I did that.

I used the Adobe CC cleanup tool, but all that did was remove TCS5 from the Remove Programs panel; the programs are still there.

Jeff_Coatsworth

Community Expert

And what happens if you go into Explorer and delete the folders & then use a clean up utility like Revouninstaller?

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