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ken_6816
November 28, 2025
Question

Cant Cancel my trial subscription

Can someone help me or share their experience on how to solve this issue? I’m trying to cancel my subscription but it won’t let me. Has anyone encountered this before or knows what I should do?

    2 replies

    Dave Creamer of IDEAS
    Community Expert
    Dave Creamer of IDEASCommunity Expert
    Community Expert
    November 29, 2025

    You are in the FrameMaker forum but show a screen capture for Acrobat Pro. 

    Try posting here:

    https://community.adobe.com/t5/account-payment-plan/ct-p/ct-account-payment-and-plan?page=1&sort=latest_replies&lang=all&tabid=all

     

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    David Creamer: Community Expert (ACI and ACE 1995-2023)
      Bob_Niland
      Community Expert
      Bob_NilandCommunity Expert
      Community Expert
      November 29, 2025

      Various people are likely scratching their heads, because FM trial subscriptions are no-charge & self-cancelling (if not upgraded to paid).

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