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Tina-Louise.Allaire
Inspiring
February 15, 2023
Answered

Conditional text not appearing in document

  • February 15, 2023
  • 5 replies
  • 1808 views

Hi,

I am in the process of updating a document that has text that is common to two other books.

I have followed the procedure as indicated in the Help content for adding conditions to text. I can see the text that has the condition I applied, but I also see the original text in the document that does not have the condition tags applied. 

Is this normal? What I want to do is hide all the text that contains the conditon tag I applied. 

 

Am I doing something wrong?

Thank you for any advice and help.

 

Elizabeth 

    This topic has been closed for replies.
    Correct answer Jeff_Coatsworth

    You use the Show/Hide panel to determine what you want to see/hide. Anything that doesn't have conditional tagging applied will be visible to all "flavours".

    5 replies

    Barb Binder
    Community Expert
    Barb BinderCommunity Expert
    Community Expert
    February 16, 2023

    ~Barb at Rocky Mountain Training
      Barb Binder
      Community Expert
      Barb BinderCommunity Expert
      Community Expert
      February 16, 2023

      Hi Elizabeth:

       

      Was the condition tag actually assigned? In addition to showing the properties associated with the condition tag (color/lines/background) the tag name or names will appear in the status bar (above the Windows Start menu) in parenthesis when you click on the text. Unconditional text will simply show: Flow A ¶ Body, for example. Conditional text might show: (ProductA) Flow A ¶ Body.

       

      ~Barb

      ~Barb at Rocky Mountain Training
        T
        Tina-Louise.AllaireAuthor
        Inspiring
        February 16, 2023

        Hi,

        For some reason the condition tags are not being assigned. The conditional text that was added by someone else shows up as expected and the Flow A has the conditon assigned.

        I must be missing something!
        Elizabeth 

        Jeff_Coatsworth
        Community Expert
        Jeff_CoatsworthCommunity Expert
        Community Expert
        February 16, 2023

        Can you show us a screenshot of how you're applying the condition - I suspect that's where you're getting messed up.

        T
        Tina-Louise.AllaireAuthor
        Inspiring
        February 16, 2023

        Hi,
        Thank you for all the advice. 🙂 

        Something strange is going on. I have selected the text I want as conditional and applied the tag to it. I indicated a color and a double underline. When I display the Show Condition Indicator, the text I chose to apply the condition tag to, doesn't appear as if it's been tagged. Other text in the document that has conditions attached appears according to the tag/color that was chosen for it. Why is it that the text I applied the condition to doesn't appear in the format/color I indicated? What am I doing wrong? 
        Maybe I should just delete the text I'm trying to modify??

        Thank you.


        Elizabeth 

         

        W
        Community Expert
        Winfried RengCommunity Expert
        Community Expert
        February 16, 2023

        Hi Elizabeth,

         

        Does your text have only a single condition? Or several?

        Do you use the Track Changes Edit? This is just an internal condition which can interfere with yours.

        And did you check in the Conditional Tags pod that your text really has the condition applied? I know that sometimes mistakes can happen.

         

        Best regards

         

        Winfried

          Barb Binder
          Community Expert
          Barb BinderCommunity Expert
          Community Expert
          February 16, 2023

          Hi Elizabeth:

           

          Just elaborating on Jeff's correct answer: text that is part of all versions is considered unconditional. It is visible at all times.

           

          You can assign condition tags to the content that is unique to a particular product. Be sure to either assign lines in addition to the color on the condition tags and/or a background color – otherwise you're going to be hard-pressed to figure out if you tagged spaces and hard returns. 

           

          Once the tags are assigned, as Jeff said, you can use View > Show/Hide panel to control the visibility.

           

          ~Barb

          ~Barb at Rocky Mountain Training
          Jeff_Coatsworth
          Community Expert
          Jeff_CoatsworthCommunity ExpertCorrect answer
          Community Expert
          February 15, 2023

          You use the Show/Hide panel to determine what you want to see/hide. Anything that doesn't have conditional tagging applied will be visible to all "flavours".

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