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cindyb151
Participating Frequently
August 6, 2018
Question

Corrupt File

  • August 6, 2018
  • 1 reply
  • 405 views

After extracting a file from 7zip, when opening the file a internal error is displayed with the message Framemaker has detected a serious problem and must quit.

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    1 reply

    Matt-Tech Comm Tools
    Community Expert
    Matt-Tech Comm ToolsCommunity Expert
    Community Expert
    August 6, 2018

    Was the zipped Fm file created with the same (or older) version of Fm, including updates?

    Try extracting again, or find another copy of the file.

    -Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
    C
    cindyb151Author
    Participating Frequently
    August 6, 2018

    Correction to the error:  The file WAS opened from with in  zip using Open Outside and WAS opened without error.  That file was updated and saved.  Opening up the file after this update resulted in the error.

    Matt-Tech Comm Tools
    Community Expert
    Matt-Tech Comm ToolsCommunity Expert
    Community Expert
    August 6, 2018

    If the file was successfully opened in Fm, then saved, you might try importing into a new Fm doc (File > Import > File) and Copy into Document.

    If not, you may need to go back to the previous version of the file.

    -Matt

    -Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
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