Skip to main content
chopper523
chopper523
Known Participant
July 16, 2009
Question

Creating a FM Book and then Flash RoboHelp starting from PDF

  • July 16, 2009
  • 1 reply
  • 609 views

At our business we have an SOP (Standard Operating Procedures). There are about 20 chapters. We create them in Publisher and then convert to PDF and then post on our internal Wiki for all to see. This works for us. However, one of the chapters is 49 pages long and contains many tables that break down about 60 different adjustments our Call Center agents could use on a customer's account. We have a lot of agents doing a lot of adjustments wrong. So I've been tasked with coming up with a better system for agents to find the right adjustment and use it. The bosses wanted me to put the whole document into a spreadsheet. The first tab of the spreadsheet would be a list of questions, i.e. Are you giving a credit because of an outage? Are you giving a credit because of a PPV that didn't display?, and clicking on the question would take them to a tab that shows the appropriate adjustment. (This would save me from having to recreate the PDF links everytime I edit the PUB file and re-create the PDF.) Sounds good, but very archaic to me. I don't want to revert to spreadsheet when I have the Adobe Tech Comm Suite. I watched RJ's videos and was able to take the final Flash file from the Robo Help video and put it on our wiki and everyone loves it. Loves how easy it is to use, that it is searchable and well laid out. So, now my dilema, how do I take our existing PUB or PDF files and convert them to FM Books? I think I can figure out how to take the book to RoboHelp, but I don't know how to accomplish the first step. If there is an existing thread about this, please post it and I will read it. If you've done this before, please share your secret. Thanks!

    This topic has been closed for replies.

    1 reply

    A
    Art Campbell
    Inspiring
    July 17, 2009

    The full version of Acrobat lets you save a PDF as an RTF file, which Frame can open. (There's a free eval you can use, if you don't have it.)

    There are also a herd of third-party utility programs that do the conversion -- Google is your friend here.

    After you've pulled the data out of the PDF, remember that you still need to divide the content into chapters/files and use those to build your book.

    Art

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices