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natgau
Participant
June 2, 2015
Question

Cross-Reference pod problems in FrameMaker 12

  • June 2, 2015
  • 4 replies
  • 1218 views

I am using FrameMaker 12 (version 12.0.4.445).

When I access the Cross-Reference pod, I have noticed the following software problems:

-If I click the scroll bar a few times to go up or down the list, the scroll bar freezes.

-If I scroll through the list and then click on a cross-reference, I cannot select it. The software selects a random cross-reference instead of the one I previously selected.

Have you experienced the same cross-reference problems when using FrameMaker 12 and found a resolution?

Thanks in advance for your help.

This topic has been closed for replies.

4 replies

Adobe Employee
August 12, 2016

Please try if this workaround works for you:

  1. Bring the Panel in use in "Floating Mode"
  2. To make it in a floating mode: Click on the 2-small-arrows towards the top-right of a panel and make it in a bubble shape. (refer graphic)
  3. Click on the bubble to open the panel
  4. Click on the desired selection
  5. Correct Selection should now be made

Participating Frequently
March 22, 2016

This is an old post, but I came here hoping to find an answer. I can verify this issue with FrameMaker 2015 too. The second issue also happens with the Paragraph Catalog pod and possibly with other scrollable pods (not tested). If I choose a Paragraph Style that is already displayed on the screen, i.e. without having to scroll the catalog, it changes the style as expected. But, if my style is off-screen and therefore I need to scroll the catalog, then I cannot select the desired style. Instead, another style is applied that is further up the list. If I detach the pod from its docked position to be floating, it works fine as does the Xref pod. And yes, the freezing of the scroll bar in the Xref pod as previously described by the OP is verified in FrameMaker 2015; at least in my case.

My install of FrameMaker 2015 is up to date - 13.0.2.433 and I am using Windows 7 64 bit.

Participating Frequently
March 22, 2016

It's also mentioned in these posts and their replies:

It's in Adobe's bugbase at Bug#3798506 - Choosing a cross-reference in the cross-reference pod. First reported against FM 11.0.1. Not fixed in FM 12, and I'd expect still not fixed in FM 2015.

Participating Frequently
March 22, 2016

Thank you for the extra info.

Community Expert
June 3, 2015

FrameMaker 11.0.2.384

My issue is similar. However, it does not refer to the cross-reference pod (which lists cross-references), but to the cross-reference dialog (which you need to create a new cross-reference).

When I have many paragraphs, then sometimes I notice that I cannot select a specific paragraph in the cross-references dialog. Annoying.

Usually my work-around is to copy and paste another cross-reference and then use the up/down keys to select my paragraph.

My scroll bar is not frozen.

I do not know, if this is fixed in FM 2015.

natgau
natgauAuthor
Participant
June 3, 2015

Thank you for your comments, Winfried.

Precision to my initial comment: I am experiencing this problem when I want to create a new cross-reference.

Jeff_Coatsworth
Community Expert
Community Expert
June 2, 2015

Sorry, nope – I haven’t been seeing any issues with the xrefs panel in FM12 at all