Inspiring

Question

Cut and paste the wrong data

Forum|Forum|13 years ago
September 27, 2012
7 replies
7801 views

I have a problem with FM 10. Eventually, when I copy something and then paste, it pastes something else. Usually whatever was in the clipboard previously. Pasting into any other program works fine, but FM will not paste the correct object, and become fixated on the previously pasted item. When it happens, it happens whether I copy from within the doc, or from another program (Photoshop, Notepad, Word).

This happens with text or graphics.

I will work fine for hours, then it goes off the deep end and this happens. In order to make it work properly again, I have to close FM and restart it.

Has anybody seen this before? What is it and how do I stop it?

Thanks.

This topic has been closed for replies.

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Russ Ward

Legend

Hi dcrouse10,

YES, YES, YES! Thank you! I have been seeing this consistently since I started using FM2015 last year. It's just like you say... things work fine for a bit, then you do something and FM no longer pastes content from an external application. It only uses the latest copied FM data. It is definitely not user error. My annoying workaround has been what TK98028120 said, to do a Paste Special.

I am an FDK/ExtendScript developer, so I have gone as far to mess with the clipboard using PopClipboard(), etc., to see if I could reset something and knock it out of this state. No luck.

I have never mentioned it because I figured maybe I had some weird, one-off issue. If everyone saw it, I assumed the mob would be marching with pitchforks. So I kept quiet. But this is at least validation that the problem is really real. It is aggravating enough that someone might give up FM entirely.

But now... could it be fixed? Who knows. At least I can sleep better at night, knowing that I am the mentally stable cool cat that I always thought.

By the way, I do have Skype. I don't think I did when the problem started, though. It is a corporate mandate so I can't get rid of it. I really don't think it is Skype, though.

Russ

Jeff_Coatsworth

Community Expert

Russ - all I can say is that the desktop Skype app was the culprit affecting FM and other applications - it was well known as a persistent resource hog. I've never had an issue with the clipboard in FM because I've kept Skype on a tablet or running in a browser only.

K.Daube

Community Expert

Maybe this just adds more confusion:

On my W7-x64 system (which I was using before setting up W7 x64 on a new laptop in october 2015) all CTRL-anything operations did not work in FM after hibernation. I had to restart FM to get rid of it. Menu work or ESC-sequences worked.I have never encountered this on my new system/laptop since then. And: It did/does not happen with sleep, just with hibernation. Adobe could not reproduce this, although it happened on my previous machine/system setup for FM-11 to FM-13.

Klaus Daube

A

Anonymous

I've seen this issue in Framemaker 2015 as well. I have one workaround that seems to work, although the issue seems so random for me that I'm not sure it'll always work or work for others. But when this issue occurs try to paste as unicode text (Edit > Paste Special > Unicode Text > Click OK). That fixed the issue for me.

H

Harpreet_seehra1

Inspiring

If its a laptop try and turn off the sticky keys as well

Harpreet

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laurie5

Inspiring

I was so hoping to find some reason why this product is so prone to crashing that I would have given up Skype if that was the answer. But I don't run any Skype plug-ins and I don't have the problem described in that thread. I'm not on a laptop, I'm on a really beefy desktop with 20 gig of ram. I am starting to think there are just very few people using FM 11 on Windows 7 64 bit on a daily basis, otherwise there would have to be more people complaining.

-Laurie

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dcrouse10Author

Inspiring

Update. Still broken, but more info.

The problem seems to start when you stop copy/paste from an external source, and do a copy/paste from within FM (now at FM11).

After this, it is stuck using its own clipboard, and ignores copies from any external source. You can copy/paste anything you like, as long as it is from within FM. It will never again paste anything from an external copy (Notepad, in this case) until you reboot the program.

M

Mike Wickham

Inspiring

I have seen this before on Windows 7 64-bit, but don't recall if it was

inside FrameMaker. See if your clipboard works outside FM. I sort of

remember using a reboot to fix it.

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dcrouse10Author

Inspiring

I do have Win 7 64-bit.

I does work fine outside of FM.

Restarting FM will fix it, its just a pain in the backside to have to keep rebooting the program.

D

dcrouse10Author

Inspiring

Pasting from the menu does not work when this problem occurs.

After rebooting FM, I don't have to re-copy the object. I can just paste it from the clipboard and it works!

Bob_Niland

Community Expert

I haven't played with later versions enough to have much insight, but in FM7.1/Solaris, there seem to be at least 3 clipboards in play.

In particular, Frame seems to manage its own CB for certain dialogs, and even remembers what was last pasted between reboots.

Are you doing copy with keyboard shortcuts, mouse clicks, or menu pulls?

I could see keyboard and/or mouse ops being eaten by other apps running on the PC (not to mention keylogger malware).

If you can demonstrate the problem using menu pulls, you may have a reportable defect.

Jeff_Coatsworth

Community Expert

you haven't got some sort of clipboard manager program installed do you?

D

dcrouse10Author

Inspiring

Nope. Never heard of such an animal.

Jeff_Coatsworth

Community Expert

I have seen them before - they "remember" a whole series of prior CTL-X and CTL-C actions that can be browsed to select a previous one and paste it again. Anyway, is your clipboard behaving outside of Adobe apps? i.e. back in Windows

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