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Anonymous
Feb 12, 2020 11:46 AM UTC
Question

Distiller

I've been given a new computer moving from Windows 7 to 10. IT installed Framemaker 2015 but I can't save to PDF because of a missing distiller. The strange thing is the same exe was installed on my old computer with no problem. Did IT miss something on the install, or do I have to find the distiller somehwere else.

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1 reply

Community Expert
Winfried RengCommunity Expert
Community Expert
Feb 12, 2020 12:28 PM UTC

Hi,

 

You do not have Acrobat, don't you?

Then you must install the Distiller component with FrameMaker 2015. I do not know how this option is named in the setup. Can you ask your IT what they did?

However, sometimes it happens that the PDF printer is not installed. Please contact tcssup@adobe.com whether they can help.

 

Best regards

 

Winfried

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