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A
anna_atmosphere
Participant
August 2, 2024
Answered

Distiller: Error: undefined; OffendingCommand: Nct+Z

  • August 2, 2024
  • 2 replies
  • 463 views

Dear everybody,

since yesterday I am struggling with the following error:
%%[ ProductName: Distiller ]%%
%%[Page: 1]%%
%%[Page: 2]%%
%%[Page: 3]%%
%%[Page: 4]%%
%%[ Error: undefined; OffendingCommand: Nct+Z ]%%
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

I created a completely new FrameMaker file and am still not able to safe it as a PDF file. Is this error related to the graphics possibly?

I hope you can help me.

Thanks, 

Anna

    This topic has been closed for replies.
    Correct answer frameexpert

    Error's like this are usually caused by a graphic or font. Is there a graphic on the 5th page? If so, backup the file and try deleting the graphic and see if you can get a PDF. If the graphic is the problem, you can try opening it in Photoshop and resaving it. That will sometimes remove any corruption in the graphic.

    2 replies

    frameexpert
    Community Expert
    frameexpertCommunity ExpertCorrect answer
    Community Expert
    August 2, 2024

    Error's like this are usually caused by a graphic or font. Is there a graphic on the 5th page? If so, backup the file and try deleting the graphic and see if you can get a PDF. If the graphic is the problem, you can try opening it in Photoshop and resaving it. That will sometimes remove any corruption in the graphic.

      A
      anna_atmosphereAuthor
      Participant
      August 5, 2024

      Thanks for your feedback! i just reduced the size of the graphic files and everything went smoothly after that 🙂 

        Jeff_Coatsworth
        Community Expert
        Jeff_CoatsworthCommunity Expert
        Community Expert
        August 2, 2024

        Possibly - what version of FM are you using? How are you creating the PDF? There are a bunch of ways - Save As PDF, Print to Adobe PDF printer instance, Publish to PDF...

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