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chadb77794504
Participant
June 13, 2017
Question

Does FrameMaker publish to ServiceNow?

  • June 13, 2017
  • 2 replies
  • 441 views

We have a client whose IT documentation is handled by ServiceNow.

Can FrameMaker publish to ServiceNow?

If not, what might be an affordable third-party that can be used to integrate FrameMaker into ServiceNow?

Thanks.

This topic has been closed for replies.

2 replies

Arnis Gubins
Inspiring
June 14, 2017

It looks like the various SericeNow versions can import HTML, XML and JSON content. You might be able to publish from FM to a format that can be used or suitably transformed using XSLT as an intermediate step. However, it would be best to find out from the ServiceNow people how exactly they import content.

chadb77794504
Participant
June 14, 2017

Thanks Arnis. That's helpful.

Chad

Jeff_Coatsworth
Community Expert
Community Expert
June 13, 2017

Not familiar with ServiceNow - what output are you producing in FM?

chadb77794504
Participant
June 13, 2017

We haven't decided on the output, yet. I suppose this is a question better asked of the folks at ServiceNow. :-)