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Almtuna
Almtuna
Inspiring
July 20, 2021
Answered

Download problem

  • July 20, 2021
  • 1 reply
  • 267 views

I'm trying to download the latest FM20 update, the one from June 2nd. But when I click the "Download for all available Updates" I get the following error:

    This topic has been closed for replies.
    Correct answer Jeff_Coatsworth

    I think the FM patches page is still messed up - is your Help > Updates mechanism not working? If not, see https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including FrameMaker.

    1 reply

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity ExpertCorrect answer
    Community Expert
    July 20, 2021

    I think the FM patches page is still messed up - is your Help > Updates mechanism not working? If not, see https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including FrameMaker.

      Almtuna
      AlmtunaAuthor
      Inspiring
      July 20, 2021

      Amazing, "Help > Updates" didn't work earlier today, but now it works!

      16.0.2 is now installing.

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