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FieryPantone
Legend
Dec 3, 2019 7:00 AM UTC
Question

download speed for TCS

It's taken months … and I was so pleased when an administrator showed up at my desk yesterday to start downloading my TCS licence. Then the download started, running at a phenomenal 600Kbps and promising to take more than a working day =8-/ The corporate network connections usually run at around 90Mbps.

Any suggestions or observations for getting a download within a day?

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3 replies

FieryPantoneAuthor
Legend
Dec 4, 2019 6:16 AM UTC

And the good news is … the download is now complete! thanks to starting bright and early yesterday morning (CET). We were using Chrome both times, since that's what the adminstrator chose. I'm waiting till I'm back at the office till I try unpacking and running the installer.

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Community Expert
Winfried RengCommunity Expert
Community Expert
Dec 3, 2019 3:19 PM UTC

Hi FieryPantone,

 

Could you download the installation file?

When I downloaded the last update, I did not notice any delays.

Here are some tips what to do:

https://helpx.adobe.com/download-install/kb/troubleshoot-download-problems.html 

 

Best regards

 

Winfried

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Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
Dec 3, 2019 12:54 PM UTC

What browser were they using? Might pay to try out different ones.

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