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Rsfl
Rsfl
Inspiring
July 24, 2013
Question

Embedded mp4: The PDF only plays audio, no picture

  • July 24, 2013
  • 1 reply
  • 913 views

When I save a FM11 file as PDF, then the embedded mp4 file is displayed as a black box. I can however hear the audio (music and narration). When I play the mp4 file for itself using any of my viewers there is nothing wrong with it. The file is 18mb large.

Of course the 'Embed Multimedia Objects In PDF' option is active in the rpeferences.

Are there any restrictions for embedded mp4 files, or do I have to use special settings?

Robert

    This topic has been closed for replies.

    1 reply

    I
    iatima
    Inspiring
    July 24, 2013

    Have you checked the Multimedia permissions in Acrobat/Reader Preferences?

    Rsfl
    RsflAuthor
    Inspiring
    July 24, 2013

    Hi, which setting do I need to check? Here are screenshots of some of my multimedia settings. When I click the file the audio actually starts, only the picture remains black. The file size howerver indicates that the entire mp4 is embedded in the PDF.

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