Error "Could not open document because it uses unavailable fonts"

Question

I am using unstructured FrameMaker 15 on Windows 10. I am getting this error. I tried opening all the documents in the book and saving them. I tried unchecking "Remember Missing Font Names" in Preferences and unchecking the "File contains unavailable fonts" alert in Preferences.

Matt-Tech Comm Tools · Accepted Answer

Sorry it DOES give me the error page and says "could not open doc because it uses unavailable fonts" when I try to import the template or run numbering on multiple documents at once. When I import the template on one document, I don't get any errors.

It sounds like the fonts message is preventing you from opening the files when importing.

Are you opening your docs prior to importing? If not, do that.

Jeff_Coatsworth · Answer

Is the Console telling you what fonts it's having an issue with?

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