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Participating Frequently
June 7, 2013
Question

Error in FM when creating an output in Webworks

  • June 7, 2013
  • 1 reply
  • 2634 views

Hi,

When I try to generate an output in webworks, I get these messages. I don't really know how this could've happened, the framemaker files were on a network which I saved to my computer. Then I added them to the webworks project. I had my fm docs open and when I was creating the output, this message came and had to close framemaker, so now I have recovery files of all my framemaker documents. Even when framemaker is closed, it opens and displays this message. In Webworks, I get the error saying error opening fm file, cannot create wif document for fm file.

What are these errors and how can I fix them?

Thanks

Lynn

This appeared only one time probably:

I receive the following more often:

    This topic has been closed for replies.

    1 reply

    Jeff_Coatsworth
    Community Expert
    Community Expert
    June 7, 2013

    I'd make sure that I'm totally patched in FM9 (p255 I believe); update my FM books and close them. Then try pulling them into Webworks (n.b. - I'm not a WW user, so I'm unsure of the procedure, but these errors are all about FM, nothing to do with WW)

    Participating Frequently
    June 7, 2013

    Thanks for your quick reply!

    How do I make sure I am patched in FM9?
    Also, I am afraid if I update my FM books, that might cause formatting problems or other problems, I have many many files and it'll be near to impossible to go through all of them manually and fix.

    Jeff_Coatsworth
    Community Expert
    Community Expert
    June 7, 2013

    Check Help > About FM – it will scroll up the version. Try using Help > Updates to update your system if you’re out of date.

    Updating your FM books before trying to use them elsewhere will only help you identify issues present within your books (like broken xrefs, show/hide settings, color defs, etc.) . It won’t change formatting - your FM content needs to be clean before being used elsewhere – I use RH within the TCS and that’s always the case.