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Participant
August 8, 2008
Question

Error Message: Internal Error Occured

  • August 8, 2008
  • 3 replies
  • 713 views
I have been using the same template files for several years now and all of a sudden I started getting the following Error: "An internal error occurred while writing imported graphics to this file. The file was saved but has lost some image data. I have 6 graphics on the reference page, and have replace all 6 but still get this error. By book consists of 8 files but only 2 files seem have this error. The same time this started I also started to get missing font errors, for a font I never had installed on the system.
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3 replies

Participant
August 15, 2008
I searched the forums as you suggested, and can see that there is an issue with SP3. Like many of the others removing SP3 is not an option. I tried to save as a MIF and got the same error. However when I open the Cover.MIF.CC6 file that was created it did grey out the problem graphic (an OLD-2). Was able to save file as fm and recreated the graphic.

I have also noticed and have not been able to fix, since the SP3 install is a font error for one font type Arial Black. All of my files use this font. I have had IT down and they uninstalled and reinstalled the font. The font works fine in other programs, and in the FrameMaker files, but I get a font Error message about missing fonts.
Inspiring
August 8, 2008
Jim,

If you search the archives for this forum or Google, you'll see that numerous people have experienced this since XP SP3 was released. It apparently contained some OLE and security "fixes" that have affected Framers who import Visio files and other info as OLE objects.

One solution is to back off SP3; a workaround is to import any problem files as referenced graphics rather than as objects.

If you don't have OLE objects or don't have SP3.... it's a different ball game, and I'd suspect some kind of file corruption. Have you tried saving out as a MIF file and reopening that, to clean things up?

Art
Participant
August 8, 2008
I did not include in my original post that I am using version 7.2.158