Error while creating .ps files
Hello,
since a few days im having trouble creating a .pdf file in Framemaker.
The "... save as .pdf" Option has never been working for me, probably because I'm not using system fonts.
The "workaround always has been that I print my file with my adobe pdf printer, save it was .ps file, change in printer settings that it should only use system fonts. Then Framemaker proceeds and creates a .ps file for me, which I could doubleclick and Acrobat Distiller was creating my .pdf-file.
Since a week or so I'm getting the following Distiller-Error message:
%%[ ProductName: Distiller ]%%
%%[ Error: invalidfileaccess; OffendingCommand: showpage ]%%
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
Tried calling adobe support but he couldnt help me at all with those error messages and only sent my a couple of Framemaker support links.
Then I thought maybe reinstalling Framemaker will solve the problem but after finishing the installation, i got another error log:
System Requirements
Please see specific errors below for troubleshooting. For example, ERROR: DW003, DW071 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s) -----------
Payload: Microsoft .NET Framework 3.5 SP1 3.5.0.0 {9DDAF699-BA5E-48e3-8A09-7AC369D6EEA1} -----------
ERROR: DW071: ERROR: DW003: Third party payload installer RedistributableInstaller.exe failed with exit code: -1073740777
----------- Payload: Adobe Acrobat Distiller DC 15.0.0.0 {9C2620D0-DCA1-489C-9689-A45A61FCBEC2} -----------
ERROR: DW071:
ERROR: DW003: Third party payload installer DistillrStarter.exe failed with exit code: 1603
-------------------------------------------------------------------------------------
Feel like my only way to fix this problem is to completly reinstall windows but if possible I'd prefer not to...
I really appreciate any help you can provide
Cheers,
Anja
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