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manishk88663184
manishk88663184
Participating Frequently
Jul 30, 2019 5:38 AM UTC
Question

Facing an issue in FrameMaker

Hi,
I am facing an issue in FrameMaker. Actually, I have an automation flow in which I am opening a book file and reading all the markers from it using frameScript.
Everything is working fine but sometimes I faced an error in FrameMaker about the reconfiguration of printer please find the screenshot.
Error: Can't find a compatible default printer. Try reconfiguring your printer setup in the control panel.

I don't understand why FrameMaker is concerned about the printer. And when this error comes I have to manually close everything and re-start the Automation flow.
This error is very unexpected sometimes it comes and sometimes not. We don't understand why it is coming.

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1 reply

K.Daube
Community Expert
K.DaubeCommunity Expert
Community Expert
Jul 30, 2019 10:05 AM UTC

Manish (?),

In most cases it is only necessary to close FM, restart Windows and try again.

IMHO this is connected to some Windows updates ...

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