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Dec 12, 2018 4:35 PM UTC
Question

Famemaker 15.02

I tried to update Update 2 today from 15.01

The install process fails, my 15.01 version was deleted.

My workaround:

I reinstalled 15.0 and updated to 15.02 without any problem.

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    3 replies

    Participant
    Dec 15, 2018 5:38 AM UTC

    nielenhaberl​ log collector details can be found at Log Collector Tool . Here steps are given to collect logs using log collector tool.

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    Dec 15, 2018 9:07 PM UTC

    I will asked my admin to collect the logs.

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    Participant
    Dec 14, 2018 6:27 AM UTC

    nielenhaberl​, please share FM installer logs, using log collector tools.

    We need logs to find out exact cause of issue.

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