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richardb52338873
Participating Frequently
Oct 8, 2018 3:22 PM UTC
Question

FameMaker 15 Backup File Issue

I am working in FM15 and I work in a group of other writers that also have FM15.  My particular issue is, when I have a file open, and I select the save icon, it only saves the file, the backup file is not updated.  But, if I go into File<Save, then both files update.  My cube mate, when he has a file open, and selects the save icon, both his file and backup update.  I've gone through all the settings I am aware of and looked online for a solution but I can not find anything.

I have Automatic Backup on Save selected along with Auto Save Every 2 minutes.  Any advice would be appreciated, thanks

Richard

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3 replies

Barb Binder
Community Expert
Barb BinderCommunity Expert
Community Expert
Oct 8, 2018 5:59 PM UTC

Hi Richard:

The only preference setting that matters for what you are describing is Automatic Backup on Save. I normally use Ctrl+S to save but don't remember anyone reporting this issue with 2015 nor do I see it listed here.

Resolved issues in FrameMaker (2015 release)

Do you have the most current patch? I think it is 13.0.5.547. And are you and your colleague on the same patch?

~Barb

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~Barb at Rocky Mountain Training
richardb52338873Author
Participating Frequently
Oct 8, 2018 6:10 PM UTC

Hi Barb,

Thank you for your response.  Yes our IT group pushes out the same patches and we are current.  I've had other "weird" issues so maybe I just need to get it reinstalled.  Incidentally, Ctrl+S works and saves the backup with the same date as the working file, its just the silly save icon where I have the issue. 

Thanks again,

Richard

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    Barb Binder
    Community Expert
    Barb BinderCommunity Expert
    Community Expert
    Oct 8, 2018 6:16 PM UTC

    Yes, I suppose that would be the next logical step. Or if you are going to uninstall/reinstall anyway, you could try deleting your Fm preferences. Substitute the folder called 14 for the one called 13 in this post:

    Framemaker internal error message

    ~Barb

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    ~Barb at Rocky Mountain Training
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