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smathers
Known Participant
March 9, 2017
Question

Features removed in FrameMaker 2017? Bring them back please!

  • March 9, 2017
  • 4 replies
  • 6841 views

I found more features you all have removed—as a FrameMaker user of 20+ years—I am not happy. I rely on FrameMaker's fast and quick features to do my job. I run several different departments for different companies (all of which I have had them purchase FrameMaker each time, thousands of dollars)—now you are removing features have helped make my job so fast, making us have to do more clicks than necessary, etc.

Please do not just remove all of our features? Another list of features we need put back please:

  • Windows that stay “On Top” and are able to be docked into the pod—almost all the windows I use and keep “On Top” throughout my work day (and dock them back to the pod when needed), the ability for me to keep them On Top are now gone. Now I have to constantly open & close these windows all day, which costs in my word processing time. Please bring back the ability for us to keep ALL our features On Top once again, just like in FrameMaker 2015. When can this be done? I am struggling using this product and feel like I am going backwards and all the features that helped me do my job quicker are now removed, slowing me down.

For example, one of these windows is the Edit Variable window, as I constantly am      updating Variables (as I use a lot of conditional text). Keeping this window On Top enables us to      quickly  go through each variable & quickly change them—now we have to constantly double-click      each variable, close, double-click, close, etc.

  • Another example: Page Break window = This used to be able to be "docked" into the little pod that we can keep open—now I cannot do this? I use this a lot and do not want to go to the menu for something that I can do in 1 click.

  • Graphics toolbar = I used to be able to put this into my main top toolbar—-now I cannot do that, it only allows me to put it on the sides. Why in the world would they even think about removing this feature? I don't have room on the sides for this—it must remain in my top toolbar.

You need to check with us users before just removing super important word processing features? I don't even see how this new version is any better at all, so far, it seems us users have lost.

Message was edited by: ankush rao

    This topic has been closed for replies.

    4 replies

    smathers
    smathersAuthor
    Known Participant
    May 1, 2017

    I just applied the update and so far, I love it and my FM items seem to be back to normal! Thanks so much, I am super happy right now! Not to mention you got this done right when you said you would (earlier). I am also impressed that the company would listen to its users' requests and really do what they said they would---thank you! Now, back to work for me...!!!

    Legend
    May 1, 2017

    Thanks, smathers, your message made my day :-)

    Your feedback was very helpful and yes, we do listen to the community feedback :-)

    smathers
    smathersAuthor
    Known Participant
    May 1, 2017

    Awesome!!!

    Participating Frequently
    April 29, 2017

    I agree that the removal of the page break and object properties from the pods was one of the first things I noticed. These options sped up my document revisions. I am very disappointed right off the bat with 2017. I am reinstalling 2015 and activating it on my new laptop. I rely on quick formatting options and these are big! Please get them back in so that I can upgrade to 2017.

    Annette

    Barb Binder
    Community Expert
    Community Expert
    April 29, 2017

    Hi athompsett

    You'll be happy to hear that the first upgrade was already released:

    FM 2017 Update 1 now available

    The two issues you mentioned specifically were addressed—Page Break and Object Properties are again dockable panels. Here is the list of upgrades:

    Resolved issues in FrameMaker (2017 release)

    ~Barb at Rocky Mountain Training
    Participating Frequently
    April 29, 2017

    Barb,

    Thank you so much I have been stressing about how to get 2015 on this computer. One of my clients is staying on 2015. Will they be able to open files I revised in 2017?

    Annette

    Sent from my Verizon, Samsung Galaxy smartphone

    Adobe Employee
    March 14, 2017

    Hi,

    Thanks for reporting these.

    Please note that these changes were part of simplifying the user interface where a lot of open PODs lead to significant clutter.

    We have taken good amount of feedback during our pre-release from a significant number of users and incorporated changes as well. At times, due to time constraints, we aren't able to address all of them in one go.

    Please rest assured that we are working on some of these and will ensure that the experience is better.

    Graphics toolbar will be fixed in Update 1 and users will be able to dock it up horizontally as it used to be.

    We have noted the concern with Variables POD as well and will provide a fix.

    I would request you to please submit these requests through our tracker so that we can take prompt action based on priority.

    Thanks again for your feedback. We really appreciate it.

    ~Abhishek

    smathers
    smathersAuthor
    Known Participant
    March 14, 2017

    Why can't I reply back to the posting on the Adobe Forum? Did you remove the Reply button? I am not satisfied with your response-I want the ability to have ANY pod I want to be open and stay there-who made this decision? Was it an avid FM user, like I have been for 20+ years? I am appalled how much this has changed and now is making my word processing life MORE difficult than ever. I chose to remain with FM as it was making everything easy & quick-now you are making this have more restrictions and harder to use. I need a higher-up person to speak with about this-I am not happy. I have thousands of docs invested in this product! Please refer me to a USA manager-I want to talk to someone TODAY pls. You can't just change things and then say "Oh well, this is what we did and we have no time to fix it"-unacceptable.

    Unhappy customer.

    - smathers

    Legend
    March 14, 2017

    Hi smathers,

    we hear you and we do appreciate your honest feedback and will discuss it internally.

    As you might imagine we sometimes do have to balance between opposing needs of our diverse user community. So with the discussion about dialogs vs. pods – some users want to have fewer ("no-modal") pods and want more ("modal") dialogs that go out of the way when they have done what they wanted to do. Others, like you, prefer a pod that remains open all the time. Also sometimes changes that are requested by users for a long time and that are welcomed in the prerelease / beta stage by long-time users and deep experts of the products might not be welcomed by all users.

    We will revisit the decision to turn some pods ("non-modal") into dialogs ("modal") and take other users feedback into account as well.

    As Abhishek already wrote, we will make the graphics toolbar dockable to the top toolbar again with Update 1 as a first step.

    Again, we do value your feedback and take it into serious consideration.

    Kind regards,

    Stefan Gentz

    P.S.: You can reply to your own or other people's posts at any time when you're logged into the forum. The reply button is on the lower right corner of each post.

    smathers
    smathersAuthor
    Known Participant
    March 11, 2017

    No one has responded...? Abhishek...?

    Arnis Gubins
    Inspiring
    March 11, 2017

    The new points have gone off the original topic, so it's quite possible that these haven't been noticed. I'll branch this to a new topic.