File does not Exist

Good morning,

I'm running into "File named xx.fm does not exist" errors when I zip my FM book and its children files.

On my team, we create a "FrameMaker" folder on our local drive for working FM files. Once we've finished working with the FM files, we create a new, separate folder called "Source Files," and we copy the FM files from the "FrameMaker" folder and paste them into the "Source Files" folder. Other files such as Photoshop and Illustrator files are placed in this folder, too. Then, we send the "Source Files" folder to a compressed (zipped) folder.

The error only appears when we open the FM book in the zipped folder. The book can be opened from the zipped folder, but the children files are marked in the book panel (on the left) with a question mark. Clicking to open the children files produces the error.

One workaround we've discovered is that we can successfully open the children chapter files themselves from the zipped folder. It's time-consuming, but if we open each chapter file in the zipped folder individually first, the book file then stops producing the error.

Does anyone know why this happens or how to fix it?

Thank you,

Cameo