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A
Anonymous
November 13, 2011
Question

First image is black when saving FM 7.2 Book to PDF

  • November 13, 2011
  • 2 replies
  • 901 views

I'm using FrameMaker 7.2 and trying to print my book to PDF.

The first figure in my document (in chapter 3) shows up black in the PDF output.

If I remove this figure, the next figure shares the same fate.

If I insert this figure again, the same behavior returns.

Has anyone else had this problem/issue?

Thanks,

Deb

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    2 replies

    A
    Anonymous
    November 13, 2011

    Sorry - a few details that I forgot:

    1) I'm doing "Save As PDF".

    2) I'm using Adobe Acrobat 9.

    3) I'm on Windows XP.

    4) The graphic file in this case is a .jpg.

    Thanks!

    Deb

    A
    Art_Campbell1
    Inspiring
    November 13, 2011

    First, what happens when you print to the Acrobat printer to produce the

    PDF, since SaveAsPDF is a known buggy feature?

    And second, I'm assuming you've already updated your XP install with the

    PostScript Hotfix that's required for all PostScript printer, including

    PDF. If you haven't, please do that to establish a solid baseline, and

    reboot before trying to print.... http://support.microsoft.com/kb/952909

    Cheers,

    Art

    Art Campbell

    art.campbell@gmail.com

    "... In my opinion, there's nothing in this world beats a '52 Vincent and

    a redheaded girl." -- Richard Thompson

    No disclaimers apply.

    DoD 358

    I support www.TheGrotonLine.com, hyperlocal news for Groton MA.

    A
    Anonymous
    November 14, 2011

    Thanks Art.

    I downloaded this, rebooted, and the problem is still there.

    Any other ideas?

    Thanks VERY much!

    Deb

    A
    Art_Campbell1
    Inspiring
    November 13, 2011

    Are you doing SaveAsPDF or printing -- you use both terms in your post.

    And could you include complete environment info, please? What version of

    Acrobat, or are you using the Distiller-only version that shipped with FM 7?

    And OS/RAM/type of graphic files, etc.

    Cheers,

    Art

    Art Campbell

    art.campbell@gmail.com

    "... In my opinion, there's nothing in this world beats a '52 Vincent and

    a redheaded girl." -- Richard Thompson

    No disclaimers apply.

    DoD 358

    I support www.TheGrotonLine.com, hyperlocal news for Groton MA.

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