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bruno6
Inspiring
March 6, 2012
Answered

FM 10 crashes when editing an equation subscript

  • March 6, 2012
  • 1 reply
  • 1288 views

I obtain the following error message when editing a subscript in an equation:

The error dump is:

=== Header Begin ===

Internal Error: 10024, 7687848, 7688138, 10076935

FrameMaker 10.0.2 for Intel

Build: 10.0.2.419

Window System: MSWindows

Operating System: Windows NT 6.1 (major.minor.build: 6.1.7601 Service Pack 1)

Generated on: 06 March 2012 11:34:15

To file: [REMOVED]\AppData\Roaming\Adobe\FrameMaker\10\FrameLog_12.03.06_11.34.15.txt

=== Header End ===

[Details deleted by host]

Does anyone have any idea on how to fix this?

This topic has been closed for replies.
Correct answer bruno6

Uninstalled SDL AuthorAssistant: this fixes the problem!

1 reply

B
bruno6AuthorCorrect answer
Inspiring
March 6, 2012

Uninstalled SDL AuthorAssistant: this fixes the problem!

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
March 6, 2012

Glad you figured it out - you shouldn't bother posting error dumps in the forum - we're only user-to-user here & those dumps only make sense to Adobe engineers.

You should also send the log file & your discovered solution to Adobe Tech to let them know about the issue.

Bob_Niland
Community Expert
Bob_NilandCommunity Expert
Community Expert
March 6, 2012

... you shouldn't bother posting error dumps in the forum ...

I'd like to suggest that, if possible, the OP edit the basenote and delete everything after:

=== Header End ===

so that future new users don't assume that posting dumps is desired on the forum.

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