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Participant
May 1, 2014
Question

FM 11 Crash with Element Boundaries as Tags

  • May 1, 2014
  • 1 reply
  • 440 views

Hi,

I am getting a repeatable crash (but with different error codes) when doing the following:

  1. Open a previously saved FM 11 MIF file.
  2. Save as FM 11 binary.
  3. Close MIF file (without saving)
  4. Open FM binary file
  5. Set View->"Element Boundaries (as Tags)"
  6. Save file.
  7. Close file.
  8. Re-open file.
  9. Crash
  10. Frame then has to be killed with task manager.

If I change step 5 to "delete some text" without showing tags, then the document re-opens correctly.

Internal Error: 11024, 4780356, 4780650, 7524149

Internal Error: 11024, 13431108, 13431402, 16174901

FM 11.0.2.384 (no extra plugins)

Windows NT 6.1 (major.minor.build: 6.1.7601 Service Pack 1)

Has anyone else seen this with showing element boundaries as tags?

Regards,


Dave

This topic has been closed for replies.

1 reply

Legend
May 1, 2014

Hi Dave,

I tried these steps on a short file but I was unable to duplicate the crash. This might be a difficult and obscure issue and also might have something to do with your OS. I think the likely answer you'll get from most is that you need to use a supported version of Windows.

Russ

Participant
May 1, 2014

Hi Russ,

Thanks for testing. I'm about to try the same file in FM 12.

I copied the Windows version details from the error log file - I thought it was a strange description of Windows 7 Professional (64-bit) SP1

Regards,

Dave

Inspiring
May 19, 2014

Hi Dave,

We are not able to reproduce this issue at our end. Can you share your test file, that can help us in isolation.

Regards,

Anchal Arora

Framemaker Engineering