FM 2017 crash

Hi,

I've a crash with FM 2017 Update 3. The crash show the following dialog box

This error stops our application until the button is pressed.

I've tried reinstalling with non change.

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Community Expert

That looks like a Windows error message - what were you doing in FM before it occurred?

Participant

It runs a proprietary application that commands FrameMaker with the API.

The same application with the same configuration data in other environment doesn't crash.

The FrameMaker running on a Win 10 OS

Community Expert

I'd try contacting Support - you're probably on your own with this one; it doesn't seem to be a normal workflow.

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