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francog99092026
Participant
January 25, 2018
Question

FM 2017 crash

  • January 25, 2018
  • 1 reply
  • 348 views

Hi,

I've a crash with FM 2017 Update 3. The crash show the following dialog box

This error stops our application until the button is pressed.

I've tried reinstalling with non change.

    This topic has been closed for replies.

    1 reply

    Jeff_Coatsworth
    Community Expert
    Community Expert
    January 25, 2018

    That looks like a Windows error message - what were you doing in FM before it occurred?

    francog99092026
    Participant
    January 26, 2018

    It runs a proprietary application that commands FrameMaker  with the API.

    The same application with the same configuration data in other environment doesn't crash.

    The FrameMaker running on a Win 10 OS

    Jeff_Coatsworth
    Community Expert
    Community Expert
    January 26, 2018

    I'd try contacting Support - you're probably on your own with this one; it doesn't seem to be a normal workflow.