FM 2019 Structured Doc Opens, Then Disappears

Question

When I open a FM book and its files, the file page is viewable momentarily, and then disappears, leaving only a white page. If I select any menu item, for example: View > Options, the View Options window pops up and the page behind it displays normally. When I close the View Options window, the page disappears again. This only happens on my laptop. The same FM book and its files opens without issue on other laptops. The day before yesterday, I had no problem. What could cause this sudden issue or conflict?

frameexpert · Answer

Have you installed any scripts or plugins recently. Some scripts and plugins will turn off the document display in order to speed up their operations. If the display is not restored correctly, for example, if the script crashes, you will see the white screen.

Here is a way to test it: copy the code below into a plain text file with a .jsx extension and save it to the Desktop. Open your document and choose File > Script > Run and select the script. See if that restores the document display. If it does, the next step is to figure out what is turning it off.

#target framemaker
var doc = app.ActiveDoc;
if (doc.ObjectValid () === 1) {
    if (app.Displaying === 0) {
        app.Displaying = 1;
        doc.Redisplay ();
    }
}

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded