FM12 can't open .fm - Internal Error: 12044, 5309203, 5319262, 5320132

Forum|Forum|9 years ago
August 25, 2016
2 replies
799 views

Working on a document yesterday, saved it without error. Went to open it today and FM crashes with the following error: Internal Error 12044, 5309203, 5319262, 5320132. FrameMaker has detected a serious problem and must quit. Even the .backup.fm file is crashing FM.

The document is only 3 pages, about the only thing that is different from similar documents is that I had imported a SVG instead of our normal PNG.

Any ideas? Can I edit the file in another program to remove the SVG reference?

This topic has been closed for replies.

JCmayer

Inspiring

Hello

Perhaps see the maker.ini file in C:\Program Files (x86)\Adobe\AdobeFrameMaker2015.

In the APIClients section, there is a commented out reference to an SVG import filter :

;SVG Import=FileToFileGFXImport, SVG, FrameImage, SVG, ORBL, SVG, SVG, filters\svgfilter.dll,all,^.svg

SVG Import=FileToFileGFXImport, SVG, PDF, SVG, ORBL, SVG, SVG, filters\svg2pdf.dll,all,^.svg

;svg2pdf=Standard, Converts SVG to PDF, filters\svg2pdf.dll,all

Try to change it.

JC

Jeff_Coatsworth

Community Expert

Have you tried a "heroic open"?

As per Fred Ridder:

"Heroic open" is an escape-key command that causes FrameMaker to ignore any of the conditions that normally cause warnings or messages during the open process, and therefore allows you to open files that have certain minor forms of corruption. You must have a blank .fm document open first. Then the command is Esc, o, H (meaning Escape, lower-case O, and capital H pressed *in sequence* rather than in combination).