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Sarah@OTT
Known Participant
November 23, 2014
Question

FM12 Imported Captivate 8 files, how do I get rid of the black border?

  • November 23, 2014
  • 1 reply
  • 644 views

Hello

When I import swf files from Captivate 8 into FMkr 12 they have a black border all around them (around all four sides, a thin black line; not H/V black bars like you get with problems with video ratios), so the skin from the captivate file which is green has an unwanted black line around it. They are in an anchored frame that is the same size as the imported file. How do I get rid of that line please?

Also any advice on sizing of Captivate files and also MP4 files would be very welcome. I've given up with trying to import mp4.... the sizing and resolution seems completely unrelated to the original size of the files, they come in as miniscule icons, the playbar does its own sweet thing and there seems no method of controlling it. I feel like I must be missing a whole set of dialogue boxes that ought to be there but don't seem to be....

cheers

Sarah

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    1 reply

    Bob_Niland
    Community Expert
    Bob_NilandCommunity Expert
    Community Expert
    November 24, 2014

    Is the black border on the anchoring frame, or on the swf content?

    If the anchoring frame, that's pretty each to fix. Select the frame anchor (⏊) in the text flow, and use the graphics toolbar to set the border pen to None.

    If it's not the anchoring frame, but with that frame selected, perform an Edit > Select All in Frame, and see if the graphics tool bar can control that border.

    S
    Sarah@OTTAuthor
    Known Participant
    November 24, 2014

    Hi there

    Thank you for your response.
    I checked the swf in a separate swf viewer and no extra border shows up on that.Also if you click to view the swf inside Framemaker it shows up fine with no extra black.

    I've checked the border on the anchored frame and it doesn't appear to be that. On the image below I made the frame bigger and made it pink on the first version, so it was easy to see what was happening.The second one is with no border on the frame and with the swf shrinkwrapped in the frame. I can see that doesn't really properly shrinkwrap it though, so maybe it is a ratio thing? But even if I manually try and make the captivate swf exactly the same size as the black extra border, I still get the black frame, it doesn't go away or get hidden, it seems to appear on top, as you can see with the top and bottom lines.... On the third one I tried the Edit > Select All in Frame, (that's new to me, I've never spotted that before! thanks) I tried putting a red border around the swf using the graphics toolbar, but the black is still there too. But the black is inside the red... which I realise sort of points to it being a swf issue. It's just I can't replicate that outside of the pdf. So are there defaults in the pdf somewhere? The black only shows in the pdf (with save as pdf; if I print to pdf the animations don't work) I've never had any issues with static graphics and they've always defaulted to no borders.
    Am beginning to run out of things to try.......and going a little crazy. It has to be ratio/sizing?

    S
    Sarah@OTTAuthor
    Known Participant
    November 24, 2014

    Quick update. I tried publishing to html5 and there's no black border..., so... er, umn? Does that help narrow it down? Not FMkr, not Captivate? but the "save as pdf" process then? Help......

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