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FabianK007
FabianK007
Known Participant
April 8, 2021
Answered

FM13 does not open ditamap depending on RMViewLeftDocked

  • April 8, 2021
  • 1 reply
  • 224 views

Hi all,

 

I have a FM publishing server 2015 running on MS2012 R2.

A strange behaviour started occuring a few weeks ago: Framemaker does not open ditamaps anymore.

It freezes or crashes. After starting FM anew, it is proposed to restore the previous session, but fails and freezes again.

This behaviour does not occur when opening xml files.

I found out that deleting the maker.ini of the user solves the problem. But only for 2 or 3 days...

The first value of RMViewLeftDocked seems to cause the issue, it changes over time.
A fresh maker.ini has RMViewLeftDocked=360, 1071, and FM crashes when the value reaches RMViewLeftDocked=30, 1071.

The server runs every night printing over 400 documents. We work with structured FM.

How do I stop the value from changing? How do I prevent FM to crash when the value is 30?

 

Regards,

Fabian

This topic has been closed for replies.
Correct answer Stefan Gentz

Hi Fabian,

 

I have some blurry memories that there was such a bug in the 2015 release. Is your 2015 FMPS all patched up?

Send us an email to tcssup@adobe.com and put me on CC (gentz at adobe.com).

1 reply

S
Community Manager
Stefan GentzCommunity ManagerCorrect answer
Community Manager
April 8, 2021

Hi Fabian,

 

I have some blurry memories that there was such a bug in the 2015 release. Is your 2015 FMPS all patched up?

Send us an email to tcssup@adobe.com and put me on CC (gentz at adobe.com).

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