FM2015 Error message "Failed importing documents" when publishing book to responsive HTML5

Forum|Forum|9 years ago
August 2, 2016
2 replies
1068 views

I saw an earlier post with a very similar question, but no answer.

Operating System Windows 7

FM2015, version 13.0.4.532.

Attempting to publish a large book (4 Introduction-type files, then 3 groups; group 1 has 4 child books, group 2 has 24 child books, group 3 has 8 child books, for a total of 296 files, and approximately 500 images throughout all imported by reference). I have 100 MB hard disk space and plenty of memory. All files are opened. I get the "Failed importing documents" message during the “Building TOC…” process after all files have been converted.

I have attempted 5 - 6 times. Always get the same result.

Is 100MB not enough space to publish the large book? If so, I may to figure out a work around.

Please help.

This topic has been closed for replies.

Bob_Niland

Community Expert

re: I have 100 MB hard disk space and plenty of memory.

100 GB would be ample disk space. 100 MB may not be. I've seen .tps or .ps output files exceed 100 MB for large documents.

Jeff_Coatsworth

Community Expert

I ran into a similar situation with my "master book of books" content structure starting in FM12 importing over to RH11 - I created bug# 4033377 for the issue and tested FM2015 & RH2015 when they were in beta with a copy of the same content. Since the FM Publish mechanism is really the RH engine under the hood, I'm not too surprised that it's failing within FM2015 also. The only workaround I have is to use RH10 to suck in the FM12 content - that seems to work fine. Something in the RH engine changed between RH10 & RH11.

Are you completely patched up in FM2015? There's been 4 patches released now.

fiservdanielAuthor

Known Participant

Yes I have the latest patch (as of last week).

I do not have the skill set to recreate the settings and layout files and such in RH 2015 to match my desired final product. In fact, I struggled so much with RH last year that I abandoned RH altogether. FM has been much easier to publish the output look and feel that I want (until now). Even though it’s the same engine.

I really do not want to go back to RH.

Is there a work around I can use within the FM world?

Jeff_Coatsworth

Community Expert

Completely understandable – did you have it working in FM2015 before? If so, what’s changed? If not, then I think you’re going to have to get the FM support guys involved. In my case, I could see the FM files being converted to MIF in a temp directory, but RH wasn’t pulling it over to make the topics correctly.

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