FM2017 Won't Print to PDF

Forum|Forum|7 years ago
May 16, 2018
2 replies
1593 views

I have been printing to PDF forever, Yesterday, I needed to print a page out on my home printer. Now I'm getting an error message "Cannot print because the selected default printer is not compatible with FrameMaker. (Cannot query escape 768.)

Adobe PDF is selected as default printer both in FM and for Windows.

Restarted FM; restarted computer; reinstalled FM and latest patch. Still same error message.

I have docs that I need to get out today and I cannot seem to fix the issue.

Thanks,

This topic has been closed for replies.

Matt-Tech Comm Tools

Community Expert

Check that you're deselecting the Rely on system fonts only option

-Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant

U

Urthie2011

Inspiring

Yes, did all that, but not rollback. Save as PDF works just fine after I followed the instructions in the last post. What is very strange is under PDF Setup, there is no option to select RGB or CYMK.

As long as I can save as PDF, I'm good to go.

Thanks,

Jeff_Coatsworth

Community Expert

A Win10 update to build 1803 is probably the culprit - you'll have to roll it back for PDF to work.

See Post#7 in this thread - Re: Frame 2017 Equations Clipped in Print to PDF

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