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JCornelius
JCornelius
Participant
July 16, 2021
Question

FM2020 Delete\Backspacing Text is Very Slow

  • July 16, 2021
  • 3 replies
  • 291 views

FM2020 Delete function is very slow. 

Things I've tried... uninstalled - reinstalled, and cleared Auto-Spell Check in Preferences. I read something about images, but I don't have a problem w the same files (project and images) when I open the same project files in FM2017. Both versions are available to me, but installed in separate locations until we can fully migrate to FM2020. Appears to be a recent issue w FM2020. The lags are unproductive, almost unusable. I have a large project that requires significant edits, and at the snail pace of FM2020 is doesn't make sense to use this specific version. Any ideas to fix?  

 

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    3 replies

    frameexpert
    Community Expert
    frameexpertCommunity Expert
    Community Expert
    July 17, 2021

    Try switching to the Blank workspace and reset it. It may be one of the open pods slowing thing down. This may help you narrow down which open pod is slowing things down.

      JCornelius
      JCorneliusAuthor
      Participant
      August 2, 2021

      Thank you. Blank space didn't work. Our IT dept is looking into it. It is odd, 2017 is in a VM environment and it works fine. The 2020 version is installed locally on my laptop. Delete works fine when I share my screen using a certain share desktop link and the video graphics for screen share are downgraded. However,  the Delete function lag is visible when we remote via Teams share desktop mode. Essentially, click delete several times over and wait a few seconds for delete to initiate. We're looking into moving 2020 into a VM environment just to see if that fixes the issue. 

      pulkitn
      Adobe Employee
      pulkitn
      Adobe Employee
      July 17, 2021

      It isn't expected 
      Could you help me with the following details for us to investigate :

      1. FM2020 point version (Help--> About )
      2. What is the primary language you are using in your documents or are you using multiple languages in your document?


      Thanks
      Pulkit Nagpal

       

      JCornelius
      JCorneliusAuthor
      Participant
      August 2, 2021

      Version 16.0.2.916

      Language: English

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      布點5C8F
      Participant
      July 17, 2021
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