FM2022でShiftキーを使用して選択すると固まります。

追記：シフトキーでテキストを選ぶときにフリーズしていないが、2022に更新したときに他の操作を実施したら（アートのサイズを調整したとき、Ctrl+Altを押してリンクをクリックするとき）、何回もフリーズしてしまいました。Adobeサポートからの解決策：

以下の手順に従って、FMの環境設定を再現させると共に一時ファイルを削除してみてください。

• FM2022 を閉じる。
• 「C:\Users\”username”（個人のユーザ名）\AppData\Roaming\Adobe\FrameMaker 」のフォルダに移動して、「17」のサブフォルダの名を「17.old」に変更する。
• 「C:\Users\”username”（（個人のユーザ名））\AppData\Local\Temp」のフォルダに移動して、全てのファイル（つまり、一時ファイル）を削除する。
• FM2022を起動してみる。

トライしてみる価値があると思います。

ルイス

Additional Comment：Though I didn't see the issue you explained, when I upgraded to FM2022 it would freeze up on me a LOT when I would resize artwork or press Ctrl+Alt and click on a link.

Adobe Support provided the following solution:  

--> Recreate FM preferences and delete temporary files by following below steps:

• Close FM 2022
• Go to C:\Users\”username”\AppData\Roaming\Adobe\FrameMaker and rename the folder “17” to “17.old”
• Go to C:\Users\”username”\AppData\Local\Temp and delete its contents.
• Launch FM 2022 and check

It wouldn't hurt to try this.

Louis

FM 17.0.2.431（英語版）を使っているが、そのような現象を見たことがありません。テストとして、Shiftキーで始点から終点を選んでみたが、英文取説でも和文取説でも問題無し。

ちなみに、2022更新後、その他の問題が出てきました。具体的に、段落の最後の行が2つ～3つの文字・言葉だけであっても、自動ジャスティフィケーション（行端ぞろえ）というメーカー設定になっていたため、最後の行の文字・言葉の間隔が大きくなってしまった。（それはmaker.iniファイルの標準設定の違いによる現象でした。maker.iniファイルの1つの設定を変更して、やっと正常になりました。）

I am running FM 17.0.2.431 (English version), but I've never seen what you are describing. As a test I opened both an English and Japanese file and used the Shift key to select text as you described, but everything worked normally.

As an aside, when I upgraded to FM2022 I did have another problem--Even if the last line in a paragraph only consisted of a couple words, it would automatically justify the words across the entire paragraph width, making the spacing between the words huge. (I was able to fix that problem by changing a setting in the maker.ini file.) 

Not heard of that issue before - what point version of FM2022 are you running? Maybe an update might help. Where are the .fm files located? That could have an impact too. If you find that it affects all documents, then I think the next place to go is with the FM folks - see https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including FrameMaker.

Hi Miu1,

I translated your post with DeepL:

Selection using Shift key in FM2022 is stuck.
Nice to meet you, I have found various errors with FM2022, one of which is that when I want to make a large selection, I use the Shift key to select from a start point to an end point. As soon as I do that action, FM2022 freezes and requires a forced shutdown. Does anyone else have such a symptom?

I did not notice your issue yet.

However, I notice that sometimes in certain files, I cannot select all text which I want. FrameMaker skips whole pages. (Yes, they are concatenated correctly.) Doing a MIF wash had not helped. I put the blame on that these files are in use for many years. Possibly there is something scrambled internally.

For your issue:

Do you notice this with every file in FrameMaker? Always? Possibly also in other applications?

Does it work, when you double- or triple-click on a paragraph?

Or when you select with the arrow keys?

Best regards, Winfried

Not a reply, just a translation by Deepl:

Selecting using the Shift key in FM2022 causes it to freeze.
New Here , 2 hours ago
Nice to meet you, I have found various errors with FM2022, one of which is that when I want to make a large selection, I use the Shift key to select from the start point to the end point. As soon as you do that action, the FM2022 freezes and requires a forced shutdown. Do other people have such symptoms?

My answer: I have never noticed this behaviour, neither in FM-17 (2022) nor older versions.