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Participating Frequently
January 6, 2014
Question

FM7 to FM11: Phantom Unresolved X-Refs

  • January 6, 2014
  • 1 reply
  • 581 views

Posting this here for future reference, as Adobe Support gave wrong answer.

Problem: Converting FM 7 book to FM 11 (by opening in FM 11), all documents show as having invalid X-Refs on opening, but search from Invalid XRefs only shows valid XRefs.

(This is a problem because it makes it really difficult to locate "valid invalid" xrefs)

Tried the usual workarounds (save as FM11, restart FM 11, reopen saved; convert to MIF in FM 7, convert to back FM in FM11; etc.). No joy.

Adobe Solution: Called Adobe Support: after a lot of going around in circles, told me I would need to install FM 8 and FM 10, and do a step by step conversion (FM7>FM8, FM8>FM10, FM10 > FM11) to fix. This seemed silly (they couldn't say why that would work) and impractical (I only have FM7 and FM11, they couldn't provide trial copies of FM 8 or FM 10).

ACTUAL SOLUTION:

Actually caused by missing fonts in FM11 (installed on different PC). Once I changed got rid of those, the invalid "Invalid X-Ref" messages all went away.

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    1 reply

    Bob_Niland
    Community Expert
    Community Expert
    January 6, 2014

    Other usual suspects were identified in this 2012 thread

    Rogue Unresolved Cross-Reference to...

    Timothy HAuthor
    Participating Frequently
    January 6, 2014

    No conditional text in this particular book, but that's good to know.

    Thanks!