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June 29, 2011
Question

FM8 (8.0p266) in Win 7 64 bit Enterprise Hangs

  • June 29, 2011
  • 4 replies
  • 609 views

FM8 opens in Win 7 OK, but hangs whenever I left click and hold to try and do a copy of text. Company won't upgrade. Any ideas?

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    4 replies

    joel van valin
    Participant
    January 22, 2015

    This happens to me too when I highlight text sometimes (Frame 8, Windows 7, 64-bit).

    I will try installing the patches.

    But here is a quick workaround I discovered:

    1) Open Task Manager (an option when you Ctrl-Alt-Delete).

    2) Click to the Processes tab.

    3) Right-click on dwm.exe and select End Process. (dwm.exe is the Windows Desktop Manager)

    This frees up FrameMaker. I don't see any side effects of deleting the Windows Desktop Manager process.

    June 30, 2011

    Installed patches. p277 resolved the problem. Thanks to all.

    Jeff_Coatsworth
    Community Expert
    Community Expert
    June 29, 2011

    2 options - mess around with your Windows settings (Aero look, etc.) to see if they have an effect; or run RH8 in the Win7 XP virtual machine (may already be installed depending on the flavour of Win7 you've got)

    Bob_Niland
    Community Expert
    Community Expert
    June 29, 2011

    FM8 opens in Win 7 ...

    Installed as a native Win7 app, or in XP Mode?

    If native, try XP Mode, which you may have to download first.

    There are likely issues with PDF generation. Use an external search engine to search, such as:

    http://www.google.com/search?q=framemaker+8+pdf+windows+7+site%3Aforums.adobe.com