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_martha_abbott_
Participant
October 23, 2008
Question

FM8 crashes when I try to distill to PDF with Acrobat 9 Pro

  • October 23, 2008
  • 11 replies
  • 916 views
I have been using FM8.0p277 (Technical Communications Suite)on windows XP just fine for a year now.

I recently updated old Illustrator & Photoshop using Creative Suite 3, including Acrobat 9 Pro. That acrobat updated 8.0 that I had been using.

When I went to distill the manual I'm developing, it got through about 2 pages and then FrameMaker crashed - shut off and posted a txt to the hard drive.

I suspect there is an Acrobat conflict but I have no idea what to do.
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    Art Campbell
    Inspiring
    October 23, 2008
    Well, first, Adobe offers free support for installation issues, and this sounds as if it fits that category.

    Second... How are you creating the PDF? SaveAs, Printing to the Adobe logical printer, something else?

    And one thing to check... The printing params are stored with a book. But it's possible that the params stored with that manual point to a job option or other Acrobat tools that have moved or changed with the upgrade. You may want to check both the PDF Setup settings, and the Settings for the logical printer to make sure they're valid in the new environment.

    Art
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