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Participant
March 6, 2015
Question

FM8 Serial number cannot be used to activate

  • March 6, 2015
  • 1 reply
  • 555 views

Hi,

Can Adobe help me deactivate my serial number from another laptop. I'm currently using new one, and forgot to deactivate from the old one. Now I cannot used my serial number to deactivate in my new laptop. it says to deactivate the SN from previous computer. Please help me solve this.

Regards,

Sya

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    Community Expert
    March 6, 2015

    ask for an activation count reset from adobe support.  contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html