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Known Participant
September 23, 2010
Question

FM9 running much slooooowwwer than FM7

  • September 23, 2010
  • 6 replies
  • 1790 views

Hello

I recently "upgraded" from FM7 to FM9.   Certain things are running much slower.    For example, if the cursor is in the middle of a paragraph and I just want to move it through the text by holding down an arrow key, there is a delay between each "nudge" from one character to the next and it basically moves in slow motion compared to what it did in FM7.     Another example is if I'm in a graphic drawing and I want to move an object by holding down the  alt-arrow key.   In FM7 it would zip around in an almost seamless motion.  With FM9 it moves much slower and there is a delay again between each nudge.

Am I the only one experiencing this decrease in performance when I "upgraded?"  Does FM9 have different system requirements than FM7?  I believe I have 3GB of RAM and I'm running XP Pro.

Are there any settings I could adjust to get better performance?

Any advice on this is appreciated

thanks

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    6 replies

    Known Participant
    September 24, 2010

    OK, so I unchecked the "hide when closed" in the preferences. Now when I close all three designer panels, things do speed up a bit.

    Still I find this troublesome because it would be nice to be able to keep those open and not have to open and close them all the time.

    I did not know there were any patches forthe application. I am running 9.0p.  I'll try upgrading and see if that helps too.

    Thanks

    Inspiring
    September 24, 2010

    Indeed, Fm9 is A LOT slower and less stable than previous versions.

    Like I said in the FrameUsers group, a new UI may be nice, but not if it undermines the stability and slows down Fm, which are, I  think, two of the key features for which (earlier versions of)  FrameMaker has always been renowned.

    I think we can only hope that Adobe is listening to our comments and that they come up with a new version soon which is faster and more stable again.

    September 24, 2010

    Gary, can you identify any specific features of your files or workflow that might be "unusual", e.g.

    • does this happen immediately after you've rebooted, with FM the only application running?
    • Can you test without having an anti-virus or similar utility already running?
    • Does it happen in a new blank FM document vs. pre-existing docs?
    • Are your docs and all content  local files, on your system,  or are any components on a network?
    • Do you use any graphics? Any FM plugins? 
    • What specific version of FM (from Help > About)?

    Sheila

    Inspiring
    September 23, 2010

    Aside from the settings already discussed... if I were you, I'd go to the RAM store and get another stick -- if you're running the 32 bit version of windows, that'll give you a little extra horsepower. And if you're running the 64 bit version, pack in as much as you can...

    You may also want to set your swap space to a high and static setting; that may wring a little more performance out of the system, assuming you have free disk space.

    Art

    Known Participant
    September 23, 2010

    thanks Art, I will put in for some more memory... but I do find it odd that

    FM7 runs just fine but FM9 has this delay problem.

    I do not know what "swap space" is or how to change the setting but I would try it.

    thanks

    Inspiring
    September 23, 2010

    Swap space (simplified) is a system file on your hard drive that the OS uses to store information when RAM fills up and elements that aren't actively in use in RAM are written to disk.

    I believe it's under System Settings / Performance on XP, but I'm on a 7 system and can't confirm that. In general, you get a small performance boost if you set it to a large size (Windows makes recommendations) and disable the Windows management of swap space.

    However, if you can get more RAM in, that's first choice.

    I think everyone has noticed the delay problem, BTW -- I put it down to a MUCH busier interface that is always updating itself and, I suspect that's aggravated by some memory leaks -- I know that at some point in the day, things run faster after a reboot.

    Inspiring
    September 23, 2010

    This is a known bug in FM9 and the bug team is aware of it, but you ought to

    report it again to help get some action. If you collapse or close the

    Paragraph Designer and/or Character Designer, the slow cursor movement

    disappears. (The degradation is additive, depending on whether one or both

    of those panels is open.)

    Known Participant
    September 23, 2010

    I closed the paragraph, character, and table designers as well as the catalogs.  Still running just as slow.

    Arnis Gubins
    Inspiring
    September 23, 2010

    For most of the operations that you mention, I don't see the same level of performance degradation. Graphics objects move just as fast and seamlessly for me using the Alt+arrow keys. Scrolling through a long section of text using the arrow keys seems to be about 10% slower though (just by counting to ten to see how far the cursor is while down the arrow key). No spurts or hesitations though.

    You might want to check if there are newer drivers for your graphics card?

    One thing that is a real time killer is if you have lots of reference items (markers, variables, graphics, etc.) in your document and your workspace has the pods open for these, then opening a file is excruciatingly slow as FM9 has to populate these pods by reading through the entire first. It helps to have a custom workspace, where these pods are closed for starting up the document.