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Inspiring
March 30, 2017
Question

fmerror@adobe.com is bouncing

  • March 30, 2017
  • 1 reply
  • 696 views

So, Frame 12 (which I'm still having to use for a particular HTML Help project, as it screws up the graphics in Frame 2015 and Frame 2017 and so far Adobe haven't responded with any solution, even though I sent them the project as requested....) crashed this morning with an Internal Error when I spell checked. And as prompted, I dutifully sent the log file to fmerror@adobe.com  ...

and I got this bounce message >>>>>>>>>>>>>>>>>>>>>>

Delivery has failed to these recipients or distribution lists:

ORG-KSAINI-DIRECT@adobe.com

Your message wasn't delivered because of security policies. Microsoft Exchange will not try to redeliver this message for you. Please provide the following
diagnostic text to your system administrator.

Diagnostic information for administrators:

Generating server: CY1PR02MB1692.namprd02.prod.outlook.com

ORG-KSAINI-DIRECT@adobe.com

#< #5.7.124 smtp;550 5.7.124 RESOLVER.RST.RestrictedToGroupPermission; not authorized to send to the distribution list because the distribution list is set up to accept mail from list members only, or specific recipients only>
#SMTP#

Original
message headers:..............................

Way to go, guys!

    This topic has been closed for replies.

    1 reply

    Inspiring
    April 4, 2017

    Weirdly, despite getting the bounce message, the fmerror guys appeared to have got my message, and I received a reply.
    Explain than one!

    Klaus Göbel
    Legend
    April 15, 2017

    Hi feline_1973,

    and I got this bounce message >>>>>>>>>>>>>>>>>>>>>>

    Delivery has failed to these recipients or distribution lists:

    ORG-KSAINI-DIRECT@adobe.com

    Explain than one!

    That means, that is is a whole list of recipients with their one personal email address, but that special one "ORG-KSAINI-DIRECT@adobe.com" doesn't exist any more, but all the others still receive this email.

    Maybe this person or department is gone, but the others still exist.