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Marc5C0A
Participant
Aug 4, 2021 12:34 PM UTC
Question

FMPS 2020 waiting for Framemaker to stop...

Dear community,

 

I am using FMPS 2020 and I have the following issue:

The task ran correctly, Framemaker is closed automatically, however the task status shows RUNNING still and the command window is stuck "waiting for Framemaker to stop".

 

Many thanks in advance,

Marc

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    3 replies

    Shree Mohan5FEE
    Participant
    Dec 28, 2021 6:24 AM UTC

    Hi @Marc5C0A ,

    I am also facing this issue sometimes ,did you find any particular reason behind this behaviour, is your issue resolved  now?

     

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    pulkitn
    Adobe Employee
    pulkitn
    Adobe Employee
    Aug 4, 2021 4:58 PM UTC

    Hi @Marc5C0A ,

    Is this occuring for single instance of task or for all instance .
    If it is affecting your publishing workflow , Feel free to connect with me .

    Thanks
    Pulkit
    FM & FMS Engg.

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    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    Aug 4, 2021 12:44 PM UTC

    You may get an answer here, but I suspect you're going to have to have a chat with the FM folks - see https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including FrameMaker.

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