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Susann C
Participant
August 12, 2020
Question

fonts helvetica

  • August 12, 2020
  • 2 replies
  • 480 views

Hi, although I have all the Helvetica fonts installed, when I open my files it's reporting them as missing in the console, and the fonts definitely don't look right. Help? I'm using FrameMaker 2015 on Windows.

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    2 replies

    Matt-Tech Comm Tools
    Community Expert
    Matt-Tech Comm ToolsCommunity Expert
    Community Expert
    August 13, 2020

    There are many Helv variants...are you sure you've got the necessary ones installed?

     

    Can you share the console messages?

    -Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    August 12, 2020

    Are they actually installed on your machine or are they just in the printer you're using? Is your default Windows printer instance set to the Adobe PDF "printer"?

    S
    Susann CAuthor
    Participant
    August 12, 2020

    When I go to Font settings from the Windows Start menu, they're in my Available fonts list. 

     

    My default Windows printer wasn't set to Adobe PDF, but I just set it to that, and restarted Frame, no change. I also tried rebooting my laptop, but no change.

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