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_Roger_Williams_
Participant
August 6, 2008
Question

Fonts unavailable in FrameMaker

  • August 6, 2008
  • 11 replies
  • 3772 views
We've made some documents in FrameMaker 7.1, using a variety of fonts. Just today, several of us have get an error message when opening the documents we've been editing.

"[Your document] uses unavailable fonts. Reformat using available fonts?"

So selecting yes and opening the file, the error log says which fonts are unavailalbe. (Different for different users, oddly.)

When we open the Format - Paragraph - Designer dialog, Font tab, these unavailable fonts (which we'd previously been using) are in the list of fonts, but grayed out, and we can't select them. However, the fonts are installed in the operating system (Windows XP SP2), and are available for other applications. Any ideas on how I get them available again for FrameMaker 7.1?
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    _Thomas_Michanek_
    Known Participant
    August 6, 2008
    Have you worked on these documents before without getting this error?

    The grayed-out font names is FM's way to tell you that the document
    uses these fonts, but FM cannot "see" them being installed.
    FM doesn't use any font handling on its own. It relies on Windows to
    report which fonts are installed (available) or not.

    It sounds like something has changed on your systems. Perhaps the
    fonts have been reinstalled (by IT?), some font management software
    has been installed, Windows has been updated, FM has been updated,
    or someone has changed the font mapping info in the maker.ini files.

    Select a font that is working on a colleagues computer, but is
    reported as missing on yours. Copy the associated font files from
    the other computer to yours, and re-install the font (save a backup
    copy of the font files first). Any change in FM?

    --
    /Thomas Michanek
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