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April 20, 2016
Question

Formerly Good PNG files now render slowly

  • April 20, 2016
  • 2 replies
  • 2362 views

I've been using a number of PNG files for some time with no issues and everything has been smooth. Now going back to these files, pages the previously opened very fast now take a very long time (a number of minutes, not seconds) to render the graphic. This also has slowed PDF creation of those pages to a crawl as well. I'm using Framemaker 10 on Windows 7. Has anyone else had this issue or discovered a fix to this problem?

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2 replies

Participating Frequently
April 20, 2016

This behaviour can also be caused by virus checking software. If you can temporarily disable any such software, see if that makes a difference.

April 20, 2016

Mike, unfortunately my IT department has me locked out of all administrative functions such as switching the scanning software off/on. It's a distinct possibility, but hopefully a culprit within my control can be found.

Arnis Gubins
Inspiring
April 20, 2016

Did you import these by Reference or by Copy?

Are the files on a local drive or a network drive?

Are you all patched up on your FM10 release?

How are you creating the PDF - using SaveAsPDF or printing&disitlling?

Are you using the CMYK or RGB option?

April 20, 2016

Hello Arnis,

These are imported by reference from a folder common to the FM files on a network drive

Using FM 10.0.2.419

Printing the PDF (Adobe PDF is installed as a Printer option)

Using RGB graphics

Arnis Gubins
Inspiring
April 20, 2016

I suspect that the network location may be the culprit. Is it possioble for you to test some of the graphics from a local drive? [And what Mike suggested about aggressive anti-virus checking the traffic - together these can be a real performance killer.]

Also, the RGB option I was referring to was in the SaveAsPDF route within FM. The SaveAsPDF  is now recomended instead of printing to the deviice (Adobe PDF printer instance). One of the options in the SaveAs dialogues will be to use the RGB option instead of the CMYK one. For FM10, the CMYK option was still a bit flakey.