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Known Participant
April 18, 2014
Question

Frame 12 Server documentation videos don't work

  • April 18, 2014
  • 1 reply
  • 271 views

I've tried to get the embedded videos in the Frame 12 Server documentation (e.g., "Getting Started Guid") to work under multiple browsers to no effect.  Clicking on them results in nothing happening.  Here's my case in point:  Quite a pity since the docs seem to be entirely dependent on these videos contextually.  Any suggestions?

Thanks,

Al

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1 reply

Arnis Gubins
Inspiring
April 18, 2014

You have to be using a PDF viewer that allows javascript (i.e. Reader, Acrobat, etc.) and not viewing the PDF within a browser. IIRC, security settings in the browser will prevent the videos from launching.

They work just fine for me when I use Acrobat.