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Inspiring
March 9, 2017
Question

Frame 2017 - Bug with the "Replace Fonts" pod?

  • March 9, 2017
  • 4 replies
  • 529 views

I am getting annoying behaviour with the "Replace Font" pod on my dual monitor Frame 2017 set up.

Firstly, I have the Fonts pod open, with a list of all the fonts in my document.

If I double-click a font in that list, it opens the "Replace Font" pod...

but then, if I drag the Replace Font pod onto my 2nd monitor (out of the way of my document), it collapses, only leaving its title bar. The only way to reopen the pod is to click the button to reduce it to an icon, then click the icon to reopen the pod again.

Is this a bug? I've tried half a dozen other pods and I can drag them onto my 2nd monitor fine, without them collapsing to their title bar only.

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    4 replies

    Inspiring
    March 20, 2017

    Thanks Stefan.

    Inspiring
    March 20, 2017

    Arnis, I'm back from leave now

    And no, your suggestion isn't what's happening. I'm not accidentally clicking the "collapse to icon" control.

    What I get looks like this:

    The only way I can get the pod back is to click the little "<<" button to "collapse it to an icon" so that it *does* look like your screen grab - then I can toggle the collapsed version back to full visibility again.

    So no-one else can replicate this?

    Legend
    March 20, 2017

    Thanks for reporting. We are already aware of this bug and are actively investigating it. We will provide a fix asap.

    Inspiring
    March 9, 2017

    If a couple more of you folks with 2-monitor setups can replicate it, I will!

    Arnis Gubins
    Inspiring
    March 10, 2017

    Does it end up looking something like this?

    Unfortunately, it doesn't automatically collapse when I drag it on to my 2nd monitor. However, if I accidentally drag near the top right, I have activated the collapse icon control. Here's what I get trying to duplicate your scenario:

    Inspiring
    March 10, 2017

    I'm on leave next week so I won't be able to try this out again until the week after - I don't *think* I was dragging via the top-right, but I'll experiment and let you know when I'm finally back in front of my computer at work!

    Barb Binder
    Community Expert
    Community Expert
    March 9, 2017

    Is this a bug? I've tried half a dozen other pods and I can drag them onto my 2nd monitor fine, without them collapsing to their title bar only.

    Certainly sounds like it. You can report it here: Tracker

    ~Barb at Rocky Mountain Training