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Participant
February 24, 2025
Question

Frame 2019 crashes when i Apply Book Element to Untitled Book

  • February 24, 2025
  • 2 replies
  • 238 views

Using FrameMaker  2019 and it crashes when i Apply Book Element to Untitled Book.

 

2 replies

Community Expert
February 25, 2025

Hi,

Do you get this crash always, when you apply the elements? For all books or only for this one?

Had you saved your "Untitled" book, before you apply?

Can you update to the latest FrameMaker update? Check Help | Updates. Or better, update to FrameMaker 17. Newer versions and updates not only have new features, but also bug fixes.

Best regards, Winfried

Participant
February 25, 2025

Yes it crashes every time we apply the element (tried it on different laptops/multiple users). Tried with different files and happens each time I Apply the book element even if I save the book with a new name. Since we have associates world wide we all stay on the same version FM2019 therefore updating to newer version is not an option at this time. 

Jeff_Coatsworth
Community Expert
Community Expert
February 25, 2025

Is this crash something new or has it never worked?

kglad
Community Expert
Community Expert
February 24, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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