Frame 2022 crashes when trying to connect to SharePoint Online
I am trying to connect Frame to SharePoint CMS. I have followed the instructions provided in the help file and the steps are:
- File > CMS > CMS Connection
- Select Microsoft SharePoint Online as the Connection type
- Connection Details:
- Connection Name: Test
- Server: top level location of SharePoint
- Local Path: my documents folder
- Repository: Documents
- Select Connect
- I get a browser popup that shows that I'm being signed into SharePoint.
- Popup disappears and the focus is returned to the Connection Manager screen
- Nothing happens, the screen displays and if I do nothing, the screen stays forever. Alternatively, if I click on the Connect button again, FrameMaker crashes.
Information written into the Log_meta.txt file is:
=== Header Begin ===
Internal Error: 17004
FrameMaker 17.0.0 for Intel
Build: ©
ÀŸÄ
Window System: MSWindows
Operating System: Windows NT 10.0 (major.minor.build: 10.0.22631 )
Generated on: Monday, November 25, 2024 12:36:15 PM
To file: C:\Users\ReetaNye\AppData\Roaming\Adobe\FrameMaker\17\FrameLog_24.11.25_12.36.15_meta.txt
Locale: English
Current Mode: Structured FrameMaker
Current View: WYSIWYG View
=== Header End ===
=== Open Window List Begin ===
# not implemented
=== Open Window List End ===
=== Recent Commands Begin ===
=== Recent Commands End ===
It also generates a DMP file but I do not know the best method to open this file.
Any direction on how to resolve this issue would be appreciated.
