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A
Anonymous
March 22, 2011
Question

Frame 9 can't find a font that is in its own font directory--?

  • March 22, 2011
  • 1 reply
  • 792 views

FM 9p255

Frame 9 perpetually reports that the Adobe Garamond Pro Bold font is not available and that it is substituting the semibold version, but then displays the font just fine in the opened file.

I have checked, and this font is present in /fminit/fonts/adobe folder, as well as the semibold font.

It does this whether the font is used as a para or a char format.

Any idea why this is happening?

I tried this: installing the font from the /adobe folder into the Windows font folder via the fonts control panel. No change.

thanks, Becky

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    1 reply

    A
    Anonymous
    March 23, 2011

    Becky, what printer are you using as your system printer when you open FM?  The reason I ask is that it could be that the printer doesn't have the information on the font, leading to the missing font message, but then FM itself does see the font so things suddenly seem to be OK in FM.

    If you're using an Acrobat printer / Distiller printer instance (various names depending on the version) then you might check to see that Distiller has the FM font path location listed. In Distiller, Settings > Font locations.

    As a side note, many folks here use the Most Excellent freebie SetPrint from http://www.sundorne.com with FrameMaker -- SetPrint has an ini file where you can specify the printer that FM, and only FM, uses when it opens, while other apps continue to use whatever is set in your system default printer. That way you always have a consistend set of fonts available and if you set it to be the Acrobat printer, you have a consistent method to output from FM, avoiding difficulties of accidentally using fonts that are printer-resident and/or those that can't be embedded in PDFs.

    Sheila

    A
    Anonymous
    March 23, 2011

    Hi Sheila, thanks for your reply. The thing is, this font resides in FrameMaker's *own* font directory, which it is supposed to be able to see. For some reason, in  these files Frame somehow can't see the font when it opens my files, but then when it actually displays the files, it is able to see the font. The end result is that I get the missing font message, but the font displays correctly in the files, is not grayed-out in the Para Designer fontlist, and PDFs just fine.

    As this post has had 18 readers and only 1 reply, I assume this is just some Frame 9 bug that nobody

    can explain. It's not a critical problem, just an annoyance.

    Cheers, Becky

    A
    Anonymous
    March 23, 2011

    Ah, I bet I can see what might be the problem.

    What O/S and service pack are you on? What specific font names are your Garamond files?

    How are you applying the Bold to your content, is it a paragraph tag and if so what are you choosing for the font family and the weight? Have you ever highlighted some Garamond text and then just hit the Bold override?

    Did any of the file content come from another app, e.g. Word, where the Bold property might have been applied?

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